Programs, workflows and research, built into how your clinic operates.
Patient sessions and co-management under your in-house team, through scheduled telehealth visits.
Conferences, medical schools and staff trainings, on process, workflow and diabetes technology.
One-to-one visits with a partner in your care. I keep a small panel of active patients.
Three connected threads, built by a clinical specialist who has delivered them in inpatient and ambulatory clinics, including a large academic medical center, for more than fifteen years. Every workflow is built to serve two people at once, the patient who moves through it and the team who works in it.
Data gathering and needs assessment, credentialing pathways for your staff, chart and documentation development, and efficiency gains measured against a baseline we set on day one.
Built UTHealth Houston's second accredited outpatient diabetes program and scaled it from zero to supporting 19 clinics where their OB/GYNs and MFMs practice, plus external referrals into their specialty teams.
Study enrollment and screening workflows inside the clinical record, data capture designed around good clinical practice, and outcomes tracking your quality and research programs can actually report from.
Developed the workflows that enrolled 800+ patients in approximately one year. Co-PI on grant- and industry-funded clinical research totaling $1.7M over four years.
Care technology made usable for the people who live with it, clinicians and patients alike. Prior-authorization workflows and work queues, CGM ordering and data pathways, remote patient monitoring built on integrated diabetes systems, and the Epic order sets and consult notes that hold it all together.
Pharmacy and DME prior authorizations alike turned around in under 15 days.
Watch and listen. Panels, podcasts and talks on diabetes technology and care.
Some appearances were industry sponsored and are labeled.







I've been building clinical workflows across teams and with clinicians for close to twenty years, beginning in diabetes care as an Army Medicine civilian at the Department of Defense's Winn Army Community Hospital and the VA's community-based clinic in Savannah. I was able to expand those skills to UTHealth in the Texas Medical Center, leading diabetes education and nutrition services across their OB/GYN and MFM network alongside exceptional clinical faculty and staff. Then I earned a Yale MBA, because building programs is a business problem as much as a clinical one. Today I speak on process, workflow and diabetes technology at professional conferences and in advocacy work. And I still see patients, so the workflows I design are ones I work in myself.
I know how programs get funded, how they get reimbursed, and what keeps them running.
Tell me what you need, personal or professional. Twenty minutes of discovery shows us both what a collaboration looks like. If it's a fit, the appointment link or engagement letter follows.
joy@diabeteswithjoy.com
Based in Houston, Texas, consulting nationwide
Clinical licenses in Texas and Florida